LOGS Network – a large US legal firm specializing in mortgage loan defaults. Their major customers are banks seeking assistance with default-related legal cases. They wanted business process automation solution to improve customer service.
Technologies and tools applied:
- Java EE, EJB, Servlets/JSP
- Application server: Oracle WebLogic
- DB: MS SQL Server
2 JavaEE developers (lead and senior), 1 senior MSSQL developer, 1 QA, 1 BA, 1 PM
We delivered web-application with centralized management in which each successfully provided service is automatically associated with a case, recorded in a working hours register to be further translated to financial costs, and invoiced accordingly.
- Invoicing automation
- Increased transparency and management of financial flows
- Powerful reporting functionality
The billing system was tightly integrated with the customer’s Case Management System. Data exchange solution was used for this purpose.