LOGS Network is a large US legal firm specializing in mortgage loan defaults. They provide their services to a wide scope of customers, including major banks, who are seeking assistance with default-related legal cases. A business process automation solution, which would search and analyze the logged files, was needed to improve the client’s customer service.
R-Style Lab Web Development team demonstrated its strong Java and Java EE skills in leveraging JSP, Servlets, and EJB technologies for delivering a centralized logging web application. The solution empowers collecting, aggregating and processing of different types of electronic log files, with each standing for a successfully provided service and getting automatically associated with a case. Once a file is submitted, it gets recorded in a working hours register to be further calculated and invoiced accordingly.
Running on the Oracle WebLogic server and empowered by the Microsoft SQL database, the solution features the following characteristics:
The billing system has been seamlessly integrated with the existing Case Management System via a custom-built data exchange solution.
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